Understanding AI Search Optimization: A Guide for Small Business Owners
How customers find businesses online is changing. Is your business ready to be found by new customers in AI chats?
More than half of today's consumers are asking AI tools like ChatGPT, Gemini, and Perplexity for recommendations instead of scrolling through traditional search results.
What is AI Search Optimization (AISO)?
AI Search Optimization is the practice of structuring your online presence so that AI systems can easily understand, trust, and recommend your business.
Think of it this way: instead of competing to be one of ten options on a search results page, you're working to become the recommended solution.
Why This Matters for Your Business
The search landscape has fundamentally shifted. Bain & Company’s February 2025 research shows:
- Organic web traffic is being reduced by 15% to 25% due to increased reliance on AI-written results.
- 60% of searches now end without users clicking through to websites.
The 4 Pillars of AI Search Optimization
This involves making your brand easily recognizable to AI systems by establishing clear, consistent identity signals.
Modern AI systems look for content that answers real customer questions in conversational formats.
AI systems need to trust your business before they will recommend it. This trust comes from multiple signals.
Even the best content won’t help if AI systems can’t access and understand your website.
We will be diving deeper into each of these pillars in future posts.

Nick Christou
Co-Founder
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